Another reporter asked: "Do you plan any improvements in the working conditions of physicians in 2017? Or, are there any plans to recruit Syrian physicians? In addition, we hear that the intervals of appointment made using the Central Hospital Appointment System is too tight and this causes arguments between physicians and patients. Do you plan to improve the appointment system?" Akdağ replied: "Improving the working conditions of physicians is one of the major goals of the second phase of the health transformation program. Actually, we had reached a consensus with the economic administration on increasing the pension of physicians and introducing a special professional compensation for them. Considering their other concerns in 2016 and 2017, however, they do not seem to be in a great hurry and we are pressing them to make it happen. About Syrian physicians: Yes, they will be recruited. Currently, we are working on training and licensing. We expect to finalize these preparations in a few months. They will be appointed at the migrant health centers in particular. Many of them have a diploma registration problem. We introduced a new licensing line for them to serve Syrian refugees. But, it is limited.
Currently, the minimum appointment time at the Central Appointment System is 10 minutes. Sometimes a few hundred thousand people are given appointments at 5 to 10-minute intervals because of a glitch in the software. In fact, we are clear about one thing: even 10 minutes of time is not enough for a patient visit. However, we can estimate the minimum time at 10 minutes given the number of physicians in Turkey. The number of appointments varies between 400 thousand and 650 thousand. That is what I mean by the 5 minutes. Our aim is to increase the minimum time from 10 to 15 minutes. That is not impossible. We will gradually get there as we have more physicians.